Very few among them are saving money. Many of them are in debt; and all they can earn for years, is, in many cases, mortgaged to pay such debt… [We see] the unmistakable signs of their incessant anxiety and struggles to get on in life, and to obtain in addition to a mere subsistence, a standing in society… The poverty of the great middle classes consists in the fact that they have only barely enough to cover up their poverty… their poverty is felt, mentally and socially, through their sense of dependence and pride. They must work constantly, and with an angry sense of the limited opportunities for a career at their command.
Ongoing middle-class hostility toward big business – once understood as a constructive catalyst for social reform – had now become, to Lippmann’s increasingly conservative mind, an inadvertent stimulus of social disintegration. As attacks on the practices of big business mounted and an increasingly militant working-class movement challenged the very concept of privately held wealth, Lippmann became more and more alarmed… In a country once “notorious for its worship of success,” Lippmann wrote, public disfavor was being heaped “savagely upon those who had achieved it.”
The sense of conspiracy and secret scheming which transpire is almost uncanny. “Big Business,” and its ruthless tentacles, have become the material for the feverish fantasy of illiterate thousands thrown out of kilter by the rack and strain of modern life… all the frictions of life are readily ascribed to a deliberate evil intelligence, and men like Morgan and Rockefeller take on attributes of omnipotence, that ten minutes of cold sanity would reduce to a barbarous myth.
Progressives looked for new strategies that might be employed to contain this impending social crisis. In this quest, a growing number turned toward the new ideas and techniques of the social sciences, hoping to discover foolproof instruments for diagnosing social problems and achieving social stability… To Lippmann and a growing number of others… the social sciences appealed less in their ability to create an informed public and more in their promise to help establish social control.
[N]ovel strategies of social management and the conviction that a technical elite might be able to engineer social order were becoming increasingly attractive… Accompanying a democratic current of social analysis that sought to educate the public at large, another – more cabalistic – tradition of social-scientific thought was emerging, one that saw the study of society as a tool by which a technocratic elite could help serve the interests of vested power.
The Rockefeller representatives at the conference proposed an alternative strategy of public enlightenment. Although they accepted the usefulness of such a publicity organization, they also wanted a permanent research organization to manufacture knowledge on these subjects. While a publicity organization would “correct popular misinformation,” the research institution would study the “causes of social and economic evils,” using its reputation for disinterestedness and scientific detachment to “obtain public confidence and respect,” for its findings. And, of course, the research findings could be disseminated through the publicity bureau as well as other outlets.
It is not the facts alone that strike the popular mind, but the way in which they take place and in which they are published that kindle the imagination… Besides, What is a fact? The effort to state an absolute fact is simply an attempt to… give you my interpretation of the facts.
The manipulation of the public mind… serves a social purpose. This manipulation serves to gain acceptance for new ideas.
This is an age of mass production. In the mass production of materials a broad technique has been developed and applied to their distribution. In this age, too, there must be a technique for the mass distribution of ideas. Public opinion can be moved, directed, and formed by such a technique. But at the core of this great heterogeneous body of public opinion is a tenacious will to live, to progress, to move in the direction of ultimate social and individual benefit. He who seeks to manipulate public opinion must always heed it.
New and faster means of communication and transportation furthered the growth of the profession. Social science research increased understanding of human behavior. The greater complexity of the society and the overlapping and interwoven network of communications that hold it together almost made the evolution of the new profession inevitable.
In the engineering of consent, determination of goals is subject to change after research about the relevant publics. Only after we know the state of public opinion through research can we be sure that our goals are realistic.
Today it is impossible to overestimate the importance of engineering consent; it affects almost every aspect of our daily lives. When used for social purposes, it is among our most valuable contributions to the efficient functioning of modern society.
The conscious and intelligent manipulation of the organized habits and opinions of the masses is an important element in democratic society. Those who manipulate this unseen mechanism of society constitute an invisible government which is the true ruling power of our country.
We are governed, our minds molded, our tastes formed, our ideas suggested, largely by men we have never heard of. This is a logical result of the way in which our democratic society is organized. Vast numbers of human beings must cooperate in this manner if they are to live together as a smoothly functioning society.
Our invisible governors are, in many cases, unaware of the identity of their fellow members in the inner cabinet.
They govern us by their qualities of natural leadership, their ability to supply needed ideas and by their key position in the social structure. Whatever attitude one chooses toward this condition, it remains a fact that in almost every act of our daily lives, whether in the sphere of politics or business, in our social conduct or our ethical thinking, we are dominated by the relatively small number of persons… who understand the mental processes and social patterns of the masses. It is they who pull the wires which control the public mind, who harness old social forces and contrive new ways to bind and guide the world.
Source: Intel Hub